Support

Getting started

How do I follow my team?

Open TourneyJourney and choose Find your team, or tap + on Home. Search for your team’s name and tap Follow. Its tournaments show on Home the week they’re played, and its page lists the ones after that.

My team doesn’t come up in the search.

Try fewer words, or part of the name. If you have a link to one of its tournaments, tap + on Home and choose Add a tournament link.

Can I follow more than one team?

Yes. Tap + on Home and follow another, such as a sibling’s team. Each team’s tournament gets its own place on Home.

My team’s tournament isn’t showing.

A tournament shows once your team is registered for it. Its games appear when the tournament director posts the schedule; until then it says “Not posted yet.” If you have a link to the tournament, tap + on Home and choose Add a tournament link.

Does our coach need to do anything?

No. TourneyJourney reads the tournament’s published schedule and scores, so there’s nothing for a coach or team to set up.

Is there an Android version?

Not yet. TourneyJourney needs an iPhone with iOS 26 or later.

Live scores

Why don’t some games have live scores?

Live scores come from teams that score their games in a scorekeeping app. When neither team does, the game shows its final once the tournament posts it.

To get live scores for more games, sign in to your scorekeeping account: in TourneyJourney, tap the gear on Home. It’s optional; without it you still get live scores for teams that are already linked. You sign in on the scorekeeping app’s own page, so TourneyJourney never sees your password.

A score or field looks wrong.

Scores, fields and times come from the tournament and the teams’ scorekeepers, so the tournament director fixes them at the source. If TourneyJourney shows something different from the tournament’s own site, email us.

Do I need to refresh?

No. Scores, standings and odds update on their own during games.

Standings and seed odds

What does “Likely 4th · 15%” mean?

After every final, TourneyJourney plays out the rest of pool play thousands of times. 4th is where your team finished most often, and 15% is how often. The chart shows every place it can finish, and the line marks the cut between brackets.

Why did the odds change?

Every final changes who can finish where. Early in pool play the chart is wide; it narrows with each game until the seed locks.

Can I share how we’re doing with the team?

Yes. In a tournament, tap your team’s name, then Share, and choose a result, the seed odds or the bracket. It sends a picture you can drop in the team’s group text.

Alerts, Calendar and widgets

I’m not getting alerts.

In iPhone Settings, turn on Notifications › TourneyJourney and General › Background App Refresh. Alerts can arrive a few minutes after a game posts.

How do I put my team’s games in Calendar?

In TourneyJourney, tap the gear on Home and turn your team on under Calendar. Its games go in a TourneyJourney calendar, and times, fields and bracket games update on their own.

How do I add a widget?

Touch and hold an empty spot on your Home Screen, tap Edit, then Add Widget, and choose TourneyJourney.

Scouting reports

What’s a scouting report?

An opponent’s hitting and pitching from its past games, plus head-to-head matchups, built on your phone from box scores.

How do I make one?

Sign in to your scorekeeping account (in TourneyJourney, tap the gear on Home), then tap Scout + next to a team. You sign in on the scorekeeping app’s own page, and TourneyJourney never sees your password.

Privacy

TourneyJourney has no accounts, ads or tracking, and the teams you follow stay on your phone. Read the privacy policy.